Refund Policy
We want you to love your purchase, but please note that due to the nature of custom merchandise, not all items are eligible for return or refund.
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Items That Cannot Be Returned:
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Items that are worn, washed, stained, or damaged after delivery
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Items returned more than 7 days after receipt
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Items that were printed exactly as approved but are no longer wanted
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Items delayed due to incorrect shipping details provided by the customer
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Cancellations
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You may be able to cancel your order before it enters production for a full refund.
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To cancel, email us at accounting@ygcpodcast.com as soon as possible.​
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Damaged, Misprinted, or Lost Items
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Claims must be submitted within 7 days of receiving your order.
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For lost packages, claims must be made no more than 7 days after the estimated delivery date.
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Email accounting@ygcpodcast.com with your order number, a description of the issue, and photos if applicable.
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Return Process
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If approved, returns must be sent to our printer in unused, unworn condition and in the original packaging.
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Return shipping costs are the customer’s responsibility.
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No freight-to-collect shipments will be accepted.
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Refunds (if approved) will be issued to the original payment method.